Our terms and conditions for using Revise Right, including acceptable use, refund policy, and subscription details.
The terms page sets the service rules around access, subscriptions, acceptable use, and the basic commercial relationship between Revise Right and the user.
Revise Right is a product of Revise Right Education Ltd, a company registered in England and Wales.
Company number: 16228333
Registered office: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE
Contact email: info@reviseright.io
Revise Right is an educational technology platform that provides study resources, personalised tutoring, study plans, flashcards, quizzes, and other educational content for students on our live GCSE, AS Level, and A Level pathways.
Access to these resources may be granted via:
By accessing or using Revise Right, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms, you may not access the Service.
Age Requirements: You must be at least 13 years old to use Revise Right. If you are under 13, you may not use the Service or create an account.
If you are aged 13 to 17, you may use Revise Right only with permission from a parent or guardian, or where your school has authorised your use. Unless we separately tell you that a school-managed or parental-consent flow applies, we rely on your confirmation and may request more information or restrict access if eligibility is unclear.
If we believe a user is below our minimum age requirement or has provided false age information, we may suspend or terminate access and delete or restrict the related account where appropriate.
Modifications: We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through a prominent notice on our platform. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
By creating an account, you agree that we may contact you by email about the Service. This includes verification links, security alerts, account administration, important service notices, billing and subscription messages, access to free or paid resources you request, and other non-marketing communications needed to operate your account.
We may add your email address to our customer communication systems so that we can send those account, lifecycle, and service messages. Receiving these essential communications is a condition of creating and maintaining a Revise Right account.
We may also send occasional marketing emails, such as revision tips, product updates, offers, newsletters, or launch updates, where applicable law allows. You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us. You may still receive essential service emails while your account remains active.
Revise Right is designed for educational purposes. You may use the platform to study and revise course materials, complete practice questions, create flashcards and study notes, access personalised tutoring, and track your learning progress.
Permitted Use: You may use our resources for personal, non-commercial educational purposes within the bounds of this agreement.
Prohibited Activities: You must not:
Revise Right provides educational content to support revision and study. Our public learning content is created and maintained using editorial, curriculum, and technology-assisted workflows.
Our Editorial Standards page describes our general approach to content creation, review, corrections, and updates. It is intended to explain how we operate, but it does not guarantee that every page is complete, error-free, available at all times, or individually reviewed by a named subject specialist unless we expressly say so on that page.
We may correct, replace, withdraw, or update educational content at any time to reflect quality issues, product changes, pathway changes, curriculum changes, legal or safety requirements, or other operational reasons.
Our content is designed as a study aid and should not be treated as a substitute for official specifications, mark schemes, exam-board materials, textbooks, or teacher guidance. Where accuracy is important, you are responsible for checking key claims, quotations, dates, formulas, and exam requirements against appropriate official sources.
You may use our smart features for educational purposes, such as getting help with study questions, generating flashcards, receiving tutoring assistance, and creating study materials.
Prohibited Use: You must not use smart features to generate content for academic dishonesty, attempt to reverse engineer or extract our models, overload our systems with excessive requests, or use automated tools to interact with these features.
You must not use our smart features to request or generate illegal instructions, sexual content involving minors, grooming or exploitative material, encouragement of self-harm, violent wrongdoing, bullying, hate speech, or other content that we reasonably consider unsafe or inappropriate for a student learning environment.
Web-grounded answers are optional. When enabled in your settings, tutor chat may use live web results for current-facts questions; by default this feature remains off.
To maintain a safe educational environment, we may use automated systems and human review to detect, block, filter, flag, or review prompts, outputs, uploads, and account activity that may violate these Terms, our safety rules, or applicable law.
Where reasonably necessary, we may refuse to generate certain outputs, remove content, restrict feature access, suspend accounts, preserve relevant records for safety or legal reasons, and report suspected unlawful activity to the appropriate authorities.
You remain responsible for what you submit to the platform and for ensuring that your use of AI features is lawful, respectful, age-appropriate, and consistent with the educational purpose of the Service.
Before you buy, we will present the key commercial terms for the plan you select, including price, billing cycle, whether the plan renews automatically, and how to cancel.
If you encounter a billing issue or believe you are entitled to a refund, contact us at info@reviseright.io with your account email, purchase date, amount charged, and the reason for the request.
If you are a UK consumer, your statutory rights are not affected by this policy. Any internal refund guideline we publish sits alongside, and does not replace, your legal rights.
Eligible for Refund: Technical issues preventing access that we cannot resolve, duplicate charges or billing errors, or material service unavailability.
Usually Not Eligible for Refund: Partial periods of subscription, change of mind after paid digital access has started, dissatisfaction with content, or failure to use the service during the subscription period, except where a refund is required by law or where we agree one under this policy.
UK Consumer Rights: If you are a UK consumer, you may have a 14-day cancellation right for certain online purchases. For paid digital services or digital content, this right may be affected once you ask us to provide immediate access and acknowledge the cancellation-right consequences explained at checkout.
If immediate access starts during the 14-day period, we may refuse a refund or deduct an amount for the service already supplied only where the law allows and where the required pre-contract information, request, and acknowledgements have been given.
We aim to review billing and refund complaints within 10 business days.
If you have a complaint about billing, account access, privacy, child safety, or AI-generated content, contact us at info@reviseright.io. Please include enough detail for us to identify the account and investigate the issue.
We aim to acknowledge general complaints within 5 business days. If the issue relates to child safety, self-harm, sexual content involving minors, threats, or other urgent safeguarding concerns, we may prioritise review, restrict access while we investigate, and escalate to relevant authorities or specialist services where reasonably necessary.
Parents or guardians contacting us about a child user may be asked to verify identity and relationship before we disclose account information, provide copies of records, or take account-level action.
If you create or upload content to the Service, such as notes, flashcards, questions, comments, or other materials, you must ensure it is accurate, appropriate, does not violate any laws or rights, and does not contain personal information of others.
We reserve the right to review, edit, or remove any content that violates these standards without prior notice.
You retain ownership of content you create, but grant us a worldwide, royalty-free licence to use, store, process, modify, and display that content only as needed to provide, secure, improve, support, and operate the Service, subject to our Privacy Policy and retention rules.
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are owned by Revise Right or its licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial educational purposes.
Violations of these terms may result in account suspension or termination without a refund. We reserve the right to pursue legal action for non-compliance.
When deciding how to respond, we may take into account the nature of the conduct, whether a child may be at risk, the seriousness and frequency of the issue, whether the conduct appears deliberate, and whether immediate restriction is necessary to protect users, our services, or third parties.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee specific educational outcomes, exam results, or grade improvements. The Service is a tool to assist your studies, but your academic success depends on many factors beyond our control.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, OR LOSS OF OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
Our total liability to you for all claims shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred pounds (£100), whichever is greater.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your mandatory consumer rights.
The Service may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of third-party services. Payment processing is handled by Stripe. Your use of third-party services is subject to their respective terms and conditions.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. If you are a consumer, you may also benefit from mandatory laws of the country in which you live, and nothing in these Terms deprives you of any mandatory protections available to you under applicable consumer law.
Any disputes arising out of or relating to these Terms or the Service will be dealt with by the courts of England and Wales, except to the extent applicable consumer law allows you to bring a claim in the courts of your country of residence.
Before filing a claim, you agree to contact us at info@reviseright.io to attempt to resolve the dispute informally.
We may update these Terms as needed to reflect changes in our services or policies. Users will be notified of material changes before they take effect. Continued use of the platform constitutes acceptance of the updated Terms.